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Retail Operations Supervisor

3 months ago

Edmonton, Alberta, Canada Circle K Full time
Retail Operations Supervisor Role
  • Location: Not specified
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • Work Hours: 35 hours per week
  • Language: English
  • Job Type: Permanent
Position Overview

The Retail Operations Supervisor is responsible for overseeing the daily activities of the retail staff, ensuring efficient operations and exceptional customer service.

Key Responsibilities
  • Supervise Staff: Lead a team of sales associates, including training and mentoring new employees.
  • Assign Duties: Allocate tasks to sales personnel to optimize workflow and customer engagement.
  • Recruit and Train: Participate in the hiring process and provide training to new team members.
  • Inventory Management: Oversee the ordering process and manage returns of merchandise.
  • Schedule Management: Create and maintain work schedules for the team.
  • Sales Responsibilities: Actively engage in selling products and enhancing customer experiences.
  • Reporting: Prepare detailed reports regarding sales performance, inventory levels, and staff productivity.
  • Customer Relations: Address customer inquiries, resolve complaints, and manage supply shortages effectively.
  • Inventory Organization: Ensure proper organization and maintenance of stock levels.
  • Team Coordination: Supervise and coordinate the activities of 3-4 staff members.
Qualifications
  • Security and Safety: Must be bondable.
  • Transportation: Public transportation options available.
  • Work Environment: Fast-paced setting requiring the ability to work under pressure and meet tight deadlines.
  • Personal Attributes: Candidates should be detail-oriented, client-focused, possess strong interpersonal skills, and demonstrate reliability and initiative.
  • Work Conditions: Air-conditioned retail environment.
  • Supervision: Responsible for overseeing a small team of employees.