Lead Software Engineer

3 months ago

Toronto, Ontario, Canada Epson America Inc. Full time

Why consider a career with Epson America Inc.?
Epson America Inc. empowers individuals globally to express, share, and capture their creativity, transforming ideas into reality. Our innovative technologies pave the way for endless possibilities in visual communications, robotics, sensing, and digital imaging for business and commercial use. As a leading global innovator, Epson integrates state-of-the-art technologies across various sectors, including sports, fashion, augmented reality, and personal healthcare.
We provide: Competitive compensation, comprehensive benefits, a collaborative team atmosphere, strong leadership, and a fulfilling work environment with exceptional colleagues.

Key Responsibilities:

  • Collaborate with Epson's parent organization in Engineering to identify, define, and review software specifications for both existing and new Factory Automation Robotics products.
  • Design and develop software solutions and accompanying documentation to fulfill customer needs, offer advanced technical support for Factory Automation Robotics products, and manage the maintenance and troubleshooting of Factory Automation Robotics local area networks and servers.
  • Lead the efforts of the Epson America's software development team.

Primary Duties:

Software Development

  • Engage in gathering user/customer requirements for software from internal stakeholders.
  • Collaborate with Epson's parent company to define and review software specifications.
  • Work alongside Epson's parent company in creating project plans, including time estimates and specifications.
  • Assist in the development of software applications for new products within established project timelines.
  • Create supporting technical documentation for products.
  • Aid Epson's parent company designers in resolving complex technical challenges.

Technical Assistance

  • Work with technical support teams to address advanced customer technical inquiries; escalate unresolved issues to management.
  • Act as a technical subject matter expert for Factory Automation Robotics products.
  • Responsible for the upkeep and troubleshooting of Factory Automation Robotics local area networks.
  • Relationship Management
  • Foster strong relationships with peers, other departments, and management to effectively achieve company objectives.

Required Qualifications:

  • 8-12 years of experience in customer-facing software roles.
  • Proficiency in developing products using C#, C++, Microsoft Windows, and Linux.
  • Experience in robotics is advantageous.
  • Familiarity with graphical user interfaces.
  • Completion of an undergraduate degree or equivalent professional experience.

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