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Retail Operations Supervisor

3 months ago

Burnaby, British Columbia, Canada Cap-it Burnaby Full time
Position Overview

The role of the Store Operations Leader at Cap-it Burnaby is essential for ensuring smooth and efficient retail operations. This position requires a proactive approach to managing daily activities and leading a dedicated team.

Key Responsibilities
  • Evaluate Daily Operations: Assess the effectiveness of store processes and make improvements as necessary.
  • Plan and Organize: Strategically manage daily tasks to enhance operational efficiency.
  • Staff Management: Oversee team members, assigning roles and responsibilities to optimize performance.
  • Pricing and Credit Policies: Implement and maintain pricing strategies and credit policies.
  • Merchandise Procurement: Identify, select, and acquire products for sale.
  • Marketing Strategies: Develop and execute marketing initiatives to drive sales.
  • Budget Planning: Create budgets and monitor financial performance, including revenues and expenses.
  • Staffing Requirements: Determine and fulfill staffing needs to ensure adequate coverage.
  • Issue Resolution: Address customer inquiries, complaints, and supply chain challenges.
  • Recruitment and Supervision: Hire and manage staff and volunteers, ensuring effective team dynamics.
  • Inventory Management: Verify stock levels and manage inventory efficiently.
Work Environment

This position is set in a fast-paced retail environment that demands the ability to work under pressure and meet tight deadlines. The role involves a combination of sitting, standing, and walking, with extended periods of standing required.

Qualifications
  • Education: Secondary (high) school graduation certificate.
  • Experience: A minimum of 3 to 5 years in a retail management role.
  • Language: Proficiency in English is required.
  • Work Hours: Full-time position, requiring 40 hours per week.
Personal Attributes

The ideal candidate will possess strong adaptability, a collaborative spirit, and a goal-oriented mindset. A positive attitude, excellent communication skills, and a focus on client satisfaction are essential for success in this role.