Security Field Support Supervisor

4 weeks ago

Burnaby, British Columbia, Canada Fusion Security Full time
Job Title: Field Support Supervisor

Fusion Security is seeking a highly skilled and experienced Field Support Supervisor to join our team. As a Field Support Supervisor, you will be responsible for providing support to our security officers in the field, ensuring that they have the necessary resources and information to perform their duties effectively.

Key Responsibilities:
  • Conducting briefings for special coverage assignments
  • Conducting impromptu and scheduled site visits and staff assessments
  • Assisting with alarm response and building patrols
  • Liaising between clients and site staff in emergency situations
  • Conducting staff follow-up meetings for disciplinary issues
  • Conducting intervention or assistance with employee emergencies or injuries
  • Delivering of uniform and other items to field staff
  • Auditing reports
  • Other administrative responsibilities as directed by Fusion Security Management
Requirements:
  • At least 2 years of supervisory experience
  • At least 3 years of security experience
  • A valid BC Security License
  • Certified in Occupational First Aid Level 1
  • Class 5 Driver's License with a clean driving record
  • High school diploma is required at a minimum, however post secondary education is preferred
Skills:
  • Excellent communication skills (including phone, email and report-writing)
  • Strong computer skills (including use of Tracktik software)
  • Attention to detail and ability to multi-task
  • Exceptional interpersonal skills to build and maintain positive relationships with staff and clients
  • Strong organizing and planning skills
  • Ability to work without close supervision
  • Good physical condition
Reporting Structure:
  • This position reports directly to the Operations Manager.
  • The successful candidate will be required to regularly interact with all Security Officers and Supervisors, as well as various members of Fusion Security Management.
Company Perks:
  • Competitive Pay Rate of $21/hour to start
  • Health Benefits Plan (we pay your premium)
  • Paid training and subsidies for industry accreditations
  • Reimbursement of Security License renewal fees (for full-time employees only)
  • Access to exclusive employee discounts on over 5000 products & services
  • Referral Bonus Program
  • Fitness Centre Membership (at Head Office)

Please submit your current resume with a cover letter detailing reasons for your interest in this position and stating the reason why you think you would be the best candidate for the position.

Due to receiving a high volume of applications, only those applicants selected to move forward in the hiring process will be contacted.

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