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Food Service Supervisor

2 months ago

Coquitlam, British Columbia, Canada A&W Full time
About the Role

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at A&W. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our fast food outlet, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Supervise and Coordinate Staff: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Train and Develop Staff: Train staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to ensure they are meeting the required standards.
  • Estimate and Manage Inventory: Estimate the ingredients and supplies required for meal preparation and manage inventory levels to ensure that we have sufficient stock to meet customer demand.
  • Manage Budget and Cost Estimates: Prepare budget and cost estimates for food, supplies, and labor, ensuring that we are operating within our budget and making the most of our resources.
  • Maintain Records and Reports: Maintain accurate records of stock, repairs, sales, and wastage, as well as prepare regular reports to management on key performance indicators.
  • Establish Work Schedules: Establish work schedules for staff, ensuring that we have adequate coverage during peak periods and that staff are working efficiently and effectively.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a fast food outlet or similar environment.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and a strong focus on customer service.
What We Offer
  • Parking Available: Parking is available on site.
  • Support for Persons with Disabilities: We provide physical accessibility accommodations, visual accessibility accommodations, and auditory accessibility accommodations to ensure that all staff and customers can access our facilities.
  • Support for Newcomers and Refugees: We participate in government and community programs that support newcomers and refugees, and offer mentorship programs and language training to help them integrate into our team.
  • Support for Youth: We offer on-the-job training and mentorship programs for youth, as well as awareness training to create a welcoming work environment.
  • Support for Veterans: We participate in government and community programs that support veterans, and offer mentorship programs and awareness training to create a welcoming work environment.
  • Support for Indigenous People: We participate in government and community programs that support indigenous people, and offer mentorship programs and awareness training to create a welcoming work environment.
  • Support for Mature Workers: We offer phased retirement options and mentorship programs for mature workers, as well as awareness training to create a welcoming work environment.
  • Support for Visible Minorities: We participate in government and community programs that support visible minorities, and offer mentorship programs and awareness training to create a welcoming work environment.