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Inventory Management Coordinator

3 months ago

Hamilton, Ontario, Canada Talize Full time
About Talize:
Talize is a proudly Canadian owned and operated national for-profit retailer offering quality resale apparel and housewares at unbeatable prices. As Canada's newest and most unique shopping experience, we provide a diverse range of new, gently-used, and vintage items all under one roof. This means exceptional deals on brand names and designer fashions, as well as housewares.

Key Responsibilities:
Leadership Duties:
  1. Manage the overall functioning of the processing department, making informed decisions and taking appropriate actions.
  2. Oversee the selection, screening, interviewing, hiring, and onboarding processes for all merchandise team members.
  3. Educate merchandise team members on sorting, inspecting, grading, and preparing all merchandise, among other essential tasks.
  4. Actively participate as a key member of the management team by providing support, attending meetings, and sharing pertinent information.
Employee Relations:
  1. Guide the merchandise processing team in accordance with company policies and procedures.
  2. Identify and report policy violations to the General Manager and Human Resources. Engage in all performance management discussions.
  3. Conduct ongoing performance evaluations against established goals.
  4. Assist in the rollout of employee recognition initiatives and events.
Health and Safety:
  1. Ensure that the merchandise department is maintained in an organized and clean manner, adhering to company housekeeping standards.
  2. Implement precautionary measures and follow company protocols to prevent theft. Take necessary actions when theft occurs.
  3. Provide a safe working environment by identifying and addressing hazards, and reporting them to the General Manager and Joint Health and Safety Committee.
  4. Manage all workplace incidents, ensuring timely completion and submission of necessary documentation while informing the General Manager and Human Resources.
  5. Serve as Co-Chair of the Joint Health and Safety Committee.
Departmental Responsibilities:
  1. Conduct regular floor inspections to identify priorities and delegate tasks to team members during morning meetings and throughout the day.
  2. Coordinate the merchandise processing team's efforts to ensure timely delivery of merchandise to the sales floor while maintaining inventory levels.
  3. Analyze and document daily merchandise processing metrics, including soft and hard pounds received and processed.
  4. Communicate goals and updates to the merchandise team throughout their shifts.
  5. Plan, create, and implement weekly schedules for the merchandise department.
  6. Ensure accurate and timely completion of administrative responsibilities.
  7. Guide the merchandise department in preparing for and executing sale events.
Additional Responsibilities:
  1. Maintain professionalism in all communications with peers, managers, customers, and clients.
  2. Collaborate with store management to ensure that operations and production align toward common objectives, which may involve sharing responsibilities between departments.
  3. Understand the proper procedures for opening and closing the store.
  4. Troubleshoot technical issues with POS systems, pricing computers, and other office equipment.
  5. Perform other job-related duties as assigned by the General Manager.
Qualifications:
  1. 4+ years of experience in a retail warehouse setting.
  2. 3+ years of managerial experience in a high-volume, fast-paced environment.
  3. Experience in a thrift retail setting is considered an asset.
Core Competencies:
  1. Health and Safety Focused - Commitment to maintaining health and safety standards in the workplace, understanding Provincial Health and Safety guidelines.
  2. Reliability - Demonstrates commitment, dependability, and accountability in work, following through on all assigned tasks and projects.
  3. Team Building - Works to foster and promote positive working relationships within the Merchandise Processing department to encourage inclusivity.
  4. Drive for Results - Continuously reassesses departmental and store priorities while effectively communicating and delegating tasks to achieve desired outcomes.
  5. Communication - Clearly articulates messages to individuals and groups, ensuring full comprehension of the intended message.
  6. Performance Management - Establishes clear expectations for job assignments and monitors employee performance, providing constructive feedback and coaching for future development.
Physical Requirements:
  1. Ability to stand and walk for the duration of the shift.
  2. Frequent bending, reaching, and repetitive hand movements.
  3. Capable of lifting and carrying items up to 50 lbs without assistance throughout the shift.
  4. Able to push and pull merchandise containers on wheels weighing up to 500 lbs.
Work Environment:
  1. Exposure to dust throughout the designated shift.
  2. Experience with occasional temperature fluctuations and varying noise levels.
  3. Work schedule may include evenings, weekends, and holidays.
  4. Engagement with customers, clients, and the general public.
Talize Inc. is an equal opportunity employer committed to fostering an inclusive, accessible environment where all employees and customers feel valued, respected, and supported. If you require any accommodations, please inform the hiring manager, and we will work with you to meet your needs.
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