Executive Housekeeping Manager

2 months ago

Winnipeg, Manitoba, Canada Queen Bee Hotel Full time
About the Role

We are seeking a highly skilled and experienced Executive Housekeeping Manager to join our team at Queen Bee Hotel. As a key member of our operations team, you will be responsible for overseeing the housekeeping department and ensuring that our hotel maintains the highest standards of cleanliness and customer satisfaction.

Key Responsibilities
  • Leadership and Management
    • Supervise and manage a team of housekeeping staff to ensure that all areas of the hotel are maintained to a high standard.
    • Develop and implement effective training programs to enhance staff skills and knowledge.
  • Operations and Logistics
    • Plan and coordinate the activities of the housekeeping department to ensure that all tasks are completed efficiently and effectively.
    • Manage the inventory of cleaning supplies and equipment to ensure that the hotel is always well-stocked.
  • Financial Management
    • Prepare and manage the housekeeping budget to ensure that expenses are kept to a minimum.
    • Monitor and analyze financial reports to identify areas for improvement.
  • Customer Service
    • Ensure that all guests receive a high level of service and that their needs are met promptly and efficiently.
    • Respond to guest complaints and resolve issues in a professional and courteous manner.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a similar role
  • Skills
    • Excellent leadership and management skills
    • Strong communication and interpersonal skills
    • Ability to work independently and as part of a team
    • High level of attention to detail and organizational skills
Working Conditions
  • Work Term
    • Permanent
  • Work Language
    • English
  • Hours
    • 30 to 40 hours per week

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