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Optician Specialist

2 months ago

Cambridge, Ontario, Canada Lens & Frames Optical Inc. Full time
About the Role

We are seeking a highly skilled Optician to join our team at Lens & Frames Optical Inc. as a key member of our eyewear services team.

Key Responsibilities
  • Team Leadership: Supervise and oversee the activities of other opticians or student opticians, providing guidance and support to ensure seamless operations.
  • Client Consultation: Assist clients in selecting the perfect eyeglasses, taking into account their personal style, preferences, and prescription needs.
  • Contact Lens Guidance: Provide expert advice on the use and maintenance of contact lenses, ensuring clients understand the benefits and proper care of their lenses.
  • Lens Preparation: Coordinate the grinding or polishing of lenses, or personally perform these tasks to ensure precision and quality.
  • Frame Customization: Cut and shape lenses to fit perfectly into frames, ensuring a comfortable and secure fit for clients.
  • Quality Control: Inspect and verify the accuracy of finished eyeglasses to guarantee client satisfaction.
Supervision and Management
  • Team Management: Manage a team of 1 to 2 individuals, providing guidance, support, and constructive feedback to ensure team members excel in their roles.
Certifications and Licenses
  • Professional Licensure: Possess the required licensure from provincial or territorial authorities, demonstrating expertise and commitment to the profession.
Specialized Skills
  • Prescription Eyewear: Take precise measurements for eyeglasses or contact lenses, providing clients with accurate prescription eyewear that meets their needs.
Working Conditions and Physical Demands
  • Dynamic Work Environment: Thrive in a fast-paced and dynamic work environment, adapting to changing priorities and deadlines.
  • Attention to Detail: Engage in repetitive tasks with unwavering attention to detail, ensuring precision and quality in all aspects of work.
  • Physical Demands: Perform a mix of sitting, standing, and walking tasks, maintaining a high level of energy and productivity throughout the workday.
Personal Qualities and Skills
  • Customer Focus: Demonstrate a customer-oriented approach, prioritizing client satisfaction and building strong relationships.
  • Reliability and Trust: Exhibit reliability and trustworthiness, maintaining confidentiality and upholding the highest standards of professionalism.
  • Interpersonal Skills: Possess strong interpersonal skills, effectively communicating with colleagues, clients, and management.
  • Clear Communication: Demonstrate clear and effective oral and written communication skills, ensuring seamless collaboration and information exchange.
  • Empathy and Understanding: Show the ability to understand others' perspectives, fostering a positive and inclusive work environment.
  • Sound Judgment: Exhibit sound judgment in decision-making, prioritizing client needs and company goals.
  • Team Collaboration: Demonstrate a commitment to teamwork, working collaboratively with colleagues to achieve shared objectives.
Pre-Screening Questions
  • Authorization to Work: Confirm current authorization to work in Canada.
  • Employment Type: Confirm full-time employment status.
  • Language Proficiency: Confirm proficiency in English.
  • Weekly Hours: Confirm a regular work schedule of 35 to 40 hours per week.