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Department Manager
2 months ago
We are seeking a highly skilled and experienced Department Manager to join our team at H&M Hennes & Mauritz Gruppe. As a Department Manager, you will be responsible for leading a team of sales associates and ensuring that our customers receive an exceptional shopping experience.
Key Responsibilities- Team Leadership: Lead and manage a team of sales associates to achieve sales targets and provide excellent customer service.
- Store Operations: Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and store maintenance.
- Customer Service: Ensure that customers receive a high level of service, including responding to customer inquiries, resolving customer complaints, and providing product recommendations.
- Sales and Profitability: Analyze sales data and develop strategies to increase sales and profitability, including managing inventory levels and optimizing visual merchandising.
- Training and Development: Provide training and development opportunities for sales associates to improve their skills and knowledge.
- Education: High school graduate or equivalent, with a degree in business or a related field preferred.
- Experience: 2-3 years of retail management experience, including direct supervisory experience, or comparable management role experience.
- Skills: Excellent customer service and interpersonal skills, proven organizational and analytical skills, ability to work strategically, tactically, and operationally, and ability to multitask in a fast-paced environment.
We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
