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Communications Specialist

2 months ago

Vancouver, British Columbia, Canada LGM Financial Services Full time

About the Role:

The Communications Specialist plays a vital role in developing and executing communications to enhance our brand presence, engage with our audience, and support our business objectives at LGM Financial Services.

Key Responsibilities:

  • Communications Development and Execution:
    • Develop, research, and write internal and external communications, and key messages for all communication materials in all media formats – print, blog, corporate sites, intranet, internal/external memos, videos, and presentations.
    • Research and create engaging, culture-driven stories/content for use on LGM's internal properties.
    • Develop and execute content marketing strategies designed to engage existing partners and acquire new ones.
    • Monitor and report back on KPIs to project stakeholders, making recommendations for improvement and demonstrating lessons learned for future growth.
    • Ensure proper process is followed to achieve desired results and minimize inefficiency, recommending opportunities for improvement when/where applicable.
  • Corporate Profile:
    • Act as brand steward for branded properties (e.g., LGM.ca, press releases) to ensure all communications are consistent with the brand's tone/voice.
    • Monitor digital presence (e.g., Google reviews, inquiries) and manage online feedback, ensuring responses are timely and effective.

Requirements:

  • Exemplary oral and written communications skills, including writing, editing, and proofreading.
  • Ability to work independently on a broad scope of projects; strong organizational skills and ability to handle competing project priorities with shifting deadlines and deliverables.
  • Team player, able to work collaboratively at all levels of the organization and with external stakeholders.
  • Excellent organizational, planning, influencing, and follow-up skills.
  • Comfortable executing on a wide variety of communication tactics.
  • Impeccable attention to detail.
  • Confident presenter and speaker.

Education and Experience:

  • Completion of a university degree or the equivalent in a related field such as communications, journalism, or similar.
  • 5+ years' experience in organizational communications, developing and executing strategic communication plans.