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Senior Liability Claims Adjuster
3 months ago
Position Overview:
We are seeking a Senior Liability Claims Adjuster to manage Bodily Injury (BI) claims, including those that may involve litigation, while delivering exceptional service to our clients.
The ideal candidate will possess a dynamic personality and flourish in a motivating environment. They will actively pursue challenges to enhance their expertise and capabilities, ensuring top-tier service for our customers.
Key Responsibilities:
- Assess and confirm insurance coverage by leveraging knowledge of pertinent case law and a comprehensive understanding of policy terms.
- Investigate, assess, and resolve a variety of claims, both litigated and non-litigated.
- Formulate effective strategies to manage claims to resolution and guide Independent Adjusters as necessary.
- Ensure timely and accurate reserve setting in alignment with company standards.
- Control expenses through proactive management techniques.
- Collaborate with defense counsel on litigated claims to devise and execute strategies for efficient and cost-effective resolutions.
- Maintain clear communication with clients and partners regarding claim matters.
- Document and summarize all file activities comprehensively.
- Adhere to Aviva's claims procedures and guidelines.
- Deliver superior service to our clients and partners.
Qualifications:
- 3 to 10 years of experience in managing bodily injury claims, encompassing general liability/premises operations claims and auto tort liability.
- Ability to work autonomously and efficiently in a fast-paced setting.
- Strong knowledge of third-party liability claims, including Bodily Injury, Property, and Auto Physical Damage litigation.
- Experience in mediation, pre-trial, and trial processes.
- Excellent interpersonal, written, and verbal communication skills.
- Outstanding organizational abilities.
- Strong analytical, problem-solving, and negotiation skills.
- Adaptability, flexibility, eagerness to learn, and integrity.
- A committed team player with a positive attitude.
- Post-secondary education in a relevant field.
- CIP designation is a plus.
What We Offer:
- A competitive rewards package, including base salary, eligibility for an annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Our vacation policy begins at four weeks.
- Exceptional career development opportunities.
- Support for your professional development and education.
Aviva Canada is committed to providing accommodations for employees with disabilities. If you require specific accommodations due to a disability, please reach out to your Talent Acquisition Partner to arrange appropriate support. This process is applicable throughout your career with Aviva Canada.
About Us:
At Aviva, we assist our 18 million customers in planning for the future and managing everyday risks. To provide the best products and services, we strive to be the employer of choice for talented individuals with diverse backgrounds and a wide range of expertise.
We are dedicated to empowering our 22,000 employees to perform at their best, enabling them to positively impact the lives of our customers.
