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Client Relations Specialist

3 months ago

Vancouver, British Columbia, Canada People Corporation Full time

Client Relations Specialist

We are seeking a Client Relations Specialist to become a vital member of our team. This role encompasses both in-office and remote work.

The Client Relations Specialist will collaborate with a dedicated team to provide outstanding service to our Group Insurance clientele.

Key Responsibilities:

  • Engage with clients regularly, managing a diverse portfolio of accounts
  • Support clients with claims processing and administrative inquiries
  • Examine contracts and provide assistance with billing and eligibility matters
  • Facilitate amendments and support disability and life insurance claims
  • Respond promptly to client communications via email and phone

Requirements:

  • A minimum of 3 years of experience in the Group insurance sector
  • Comprehensive knowledge of group insurance products and procedures
  • Proven ability to thrive in a collaborative team setting and take personal responsibility

Preferred Qualifications:

  • Proficiency in Mandarin or Cantonese

Benefits:

  • Comprehensive health and dental coverage
  • Retirement savings plan with employer contributions
  • Health & Wellness initiatives
  • Support for professional designations
  • Competitive salary package

Company Overview:

People Corporation is a leading national provider of benefits, retirement, wealth, wellness, and human resource solutions, serving over 20,000 clients across Canada.

Salary Range: $65,000-$75,000

We are dedicated to fostering an inclusive and accessible workplace for all employees and clients.