Data Engineer

2 months ago

Canada Aitopics Full time
Unlock the Power of Data-Driven Customer Interactions

We're seeking a seasoned Data Engineer to join our team and drive innovation in digital customer interaction channels. As a key member of our engineering team, you'll be responsible for designing and implementing real-time processing solutions, workflow integrations, and data storage systems that ensure seamless customer experiences.

Key Responsibilities:
  • Develop and deploy real-time processing solutions for immediate customer engagements
  • Design and implement post-contact workflows for follow-up actions, data processing, and detailed reporting
  • Lead the design and implementation of workflow integrations using AWS Lambda
  • Manage backend integrations with various applications and databases, ensuring seamless operations in both real-time and post-contact scenarios
  • Ensure seamless integration with SQL and NoSQL databases, prioritizing data consistency, performance, and scalability
Requirements:
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field
  • Experience with monitoring and logging tools (e.g., CloudWatch, Splunk, ELK Stack) to maintain integration health and performance
  • Knowledge of DevOps practices and tools to support continuous integration and deployment (CI/CD) for workflow integrations
  • Understanding of security best practices to ensure data protection and compliance within customer interaction workflows
What We Offer:
  • Opportunity to work with the latest technologies related to artificial intelligence and machine learning, data, and cloud
  • Collaborative and dynamic work environment
  • Professional growth and development opportunities

We're an award-winning AI-first digital transformation and engineering company, and we're committed to creating a culture that values innovation, diversity, and excellence. If you're passionate about data engineering and customer experience, we'd love to hear from you

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