Loan Servicing Specialist

4 weeks ago


Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time
About the Job

Global Banking Technology & Operations (GBTO) is a key player in delivering day-to-day services to Global Banking & Investor Solutions (GBIS) Business Units and their clients. Our team works closely with IT & Operations teams to meet the evolving needs of our clients and market requirements, as well as anticipate technological advances to accelerate and support the transformation of GBIS activities.

Job Summary

We are seeking a highly skilled Loan Servicing Specialist to join our Structured Finance department. As a key member of our team, you will be responsible for supporting the Servicing team, ensuring operational performance and efficiency across the perimeter. Your expertise will be crucial in reviewing, verifying, and authorizing daily loan transactions, including Money Market, Commercial Paper, Non-performing, and Direct/Agented facilities.

Key Responsibilities
  • Assist production teams as needed and provide technical support to build expertise within the STR Servicing teams
  • Review and verify daily loan transactions, including Money Market, Commercial Paper, Non-performing, and Direct/Agented facilities
  • Oversee the review and approval of loan forms for new borrowings, increases, rollovers, pay-downs, and commitment reductions, as well as daily approvals of loan proceeds
  • Ensure proper reconciliation of interest, commitment fees, and investigate any discrepancies
  • Contribute to the improvement of AMER processes and aligning STR processes globally, with a focus on data quality, payments, event management, and key performance indicators (KPIs)
  • Support the STR manager in monitoring STR Servicing processes and data quality through various system-generated reports
  • Serve as a Subject Matter Expert and preferred point of contact for related projects
  • Ensure comprehensive process documentation and team training to maintain high standards
Requirements
  • Proficiency in Loan IQ (LIQ Loan System) and experience servicing syndicated deals as an agent
  • Strong understanding of loan products and cash payment principles in USD and foreign currencies
  • Advanced Excel skills
  • A minimum of 5 years of experience in commercial lending using Loan IQ, with exposure to diverse portfolios (agency/syndicated loans)
  • Knowledge of financial products, especially loans, guarantees, and standby letters of credit
Competencies
  • Strong analytical and reconciliation skills with attention to detail and accuracy
  • Excellent written and verbal communication skills
  • Self-confidence, the ability to work independently, and strong organizational and time management skills
  • A team player who collaborates effectively
Languages

English, French

The ability to communicate in English, both orally and in writing, is a requirement as the person in this position will be expected to collaborate regularly with colleagues and partners in the United States.

Benefits

Competitive compensation & benefits offering, including but not limited to:

  • Minimum of 20 Vacation days + 4 personal days
  • Supportive Maternity, paternity, parental and adoption leave policy
  • Health spending ($2,000/year) and personal spending ($1,000/year) accounts with 75+ eligible reimbursement categories (health, training, electronics etc.)
  • Fully sponsored virtual healthcare assistance and Employee Assistance Program to you and your immediate family
  • Various Employee Resource Groups (ERG) to engage with such as Pride and Allies, American Women Network, Black Leadership Network, One planet, etc.
  • A culture of continuous development by encouraging our employees to participate in various training programs (online training and coaching platform such as Coursera, GoFluent, Pluralsight, First Finance, and others)
Culture

Diversity & Inclusion:
Our Diversity & Inclusion Mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.

Hybrid Work Environment:
Societe Generale offers a hybrid work arrangement that offers employees the flexibility to work remotely, as well as on-site, in order to promote interaction and collaboration with colleagues while adhering to all SG standard protocols.



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