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Retail Store Manager

2 months ago


Toronto, Ontario, Canada VG Meats Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to oversee the retail operations of our meat department at VG Meats. As a Store Manager, you will be responsible for leading a team of meat cutters, prepared foods cooks, and dishwashers to provide exceptional customer service and ensure a seamless shopping experience for our customers.

Key Responsibilities
  • Oversee the daily operations of the meat department, including inventory management, ordering, and merchandising.
  • Lead a team of meat cutters, prepared foods cooks, and dishwashers to ensure efficient and effective operations.
  • Provide exceptional customer service and ensure that customers have an exceptional experience at every point of contact.
  • Manage inventory levels, including ordering and receiving stock, to ensure that the meat department is well-stocked and fresh.
  • Ensure that all food handling and health & safety policies and laws are followed, and that equipment is operated safely and skillfully.
  • Complete accurate inventory counts and maintain accurate records of sales and inventory levels.
  • Work collaboratively with the production team to ensure that products are prepared and presented in a way that meets customer expectations.
  • Develop and implement strategies to drive sales and revenue growth in the meat department.
  • Manage labor hours, scheduling, and other management tasks to ensure efficient and effective operations.
Requirements
  • High school education or equivalent is required.
  • Butcher apprentice or diploma in culinary arts is preferred.
  • 4+ years of experience cutting meat in a retail or processing environment is required.
  • Functional knowledge of retail or food merchandising, operations, and retail management practices and procedures.
  • People supervisory/management experience is required.
  • Strong customer service experience, a positive attitude, and relationship building skills are required.
  • Ability to expertly and safely handle meat cutting tools, including knives, saws, power tools, grinders, slicers, etc.
  • Excellent verbal and written communication, interpersonal and problem-solving skills.
  • Proficient with basic computer systems such as Microsoft and Google.
  • Ability to work well with others in a fast-paced, busy retail store.
  • Ability to prioritize work tasks, multi-task, and maintain focus while working under pressure.
  • Ability to handle standing, bending, lifting, reaching frequently.
  • Ability to lift 50 pounds and work in a cold environment.
  • Understanding of health & safety legislation, policies, and practices. Ministry of Labour Supervisor Health & Safety Awareness Certificate is preferred.
  • Valid Food Handler's and First Aid Certifications are an asset.
  • Must be legally entitled to work in Canada.