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Retail Operations Manager

3 months ago


Burnaby, British Columbia, Canada Sixteen Nine Enterprises Inc. Full time
Position Overview

The role of the Store Manager at Sixteen Nine Enterprises Inc. is crucial for ensuring the smooth operation of our retail environment. This position requires a dynamic individual who can effectively manage daily activities and lead a team to achieve business objectives.

Education Requirements
  • Completion of secondary (high) school graduation certificate is mandatory.
Work Environment

This position is situated within a retail business setting, characterized by a fast-paced atmosphere.

Key Responsibilities
  • Oversee staff management and delegate tasks efficiently.
  • Analyze market research and trends to assess consumer demand and potential sales volumes.
  • Identify merchandise and services to be offered.
  • Formulate and execute marketing strategies to enhance sales.
  • Prepare budgets and monitor financial performance, including revenues and expenses.
  • Assess staffing needs and recruit suitable candidates.
  • Address and resolve customer inquiries, complaints, and supply chain issues.
  • Supervise and guide staff and/or volunteers effectively.
  • Organize, direct, and evaluate daily operations to ensure optimal performance.
Supervisory Responsibilities

Manage a team of approximately 5-10 individuals.

Work Conditions
  • Ability to thrive in a fast-paced environment.
  • Role involves a combination of sitting, standing, and walking.
Personal Attributes
  • Strong client focus and commitment to customer satisfaction.
  • Excellent interpersonal skills for effective communication.
  • Adaptability and flexibility in a dynamic work environment.
  • Highly organized with strong time management skills.
Experience Requirements

Applicants should possess 2 to less than 3 years of relevant experience in a managerial role within a retail context.

This is a permanent position with a standard work schedule of 40 hours per week. The primary language of work is English.