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Product Advisor

2 months ago

Toronto, Ontario, Canada Downtown AutoGroup Full time
About the Role

We are seeking a highly motivated and customer-focused Product Advisor to join our team at Downtown AutoGroup. As a Product Advisor, you will play a crucial role in delivering exceptional guest experiences and contributing to the overall success of our parts department.

Key Responsibilities
  • Advise customers on parts availability, prices, substitutions, and inventory levels
  • Collaborate with service advisors and technicians to ensure smooth operations within the parts and service departments
  • Provide top-notch service and maintain high levels of customer satisfaction
  • Match products with customer needs and provide recommendations
Requirements
  • Proven experience in automotive sales or other related customer service role
  • Strong knowledge of automotive products and ability to match products with customer needs
  • Excellent interpersonal and communication skills
  • Strong organizational skills and attention to detail
  • Valid Ontario G Driver's License with no demerit points
  • Cantonese speaking an asset
What We Offer

At Downtown AutoGroup, we offer a competitive compensation package, extended health benefits, and opportunities for career growth. You will be part of a team that values your expertise and provides a supportive environment for professional development.

We are an equal opportunity employer committed to an inclusive and accessible workplace. Accommodations are available on request during the selection process.