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Wellness Center Supervisor

2 months ago

Brampton, Ontario, Canada Pearl Wellness & Spa Inc. Full time
About the Role

We are seeking a highly organized and detail-oriented Spa Supervisor to join our team at Pearl Wellness & Spa Inc. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day functioning of our spa facilities.

Key Responsibilities
  • Scheduling and Coordination
    • Develop and implement efficient scheduling systems to ensure optimal resource allocation.
    • Coordinate with staff and management to ensure seamless delivery of services.
  • Quality Control and Assurance
    • Monitor and maintain high standards of cleanliness and organization in all spa areas.
    • Conduct regular quality checks to ensure exceptional customer experiences.
  • Staff Supervision and Development
    • Supervise and train staff in job duties, safety procedures, and company policies.
    • Provide constructive feedback and coaching to improve staff performance.
  • Reporting and Administration
    • Prepare and submit regular reports on spa operations, including attendance, productivity, and customer feedback.
    • Maintain accurate records of staff hours, training, and performance evaluations.
Requirements
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a related field
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information
  • Physical ability to stand for long periods and lift up to 25 pounds
Working Conditions
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
  • Supervises: 3-4 people