Software Deployment Specialist

4 weeks ago

Montreal, Quebec, Canada Axelon Services Corporation Full time
Software Deployment Coordinator Job Description

This role will be responsible for providing a single interface for software deployments for Windows 10 / 11 Platform (Desktops, Laptops, Virtuals)

Key Responsibilities:
  • Coordinate technology deployments using SCCM (e.g. windows software, security products, 3rd party applications etc.)
  • Manage all stages of the deployment life cycle: planning, testing, implementation, and closure
  • Manage relationships and coordinate work between different teams at different locations globally
  • Post-deployment follow-ups such as metrics reporting, tracking and troubleshooting
  • Prepare project documentation and procedures
  • Follow global standards and procedures & attend global meetings
  • Project coordination/ management experience specifically on IT Infrastructure
  • Devise processes and workflows to streamline project deployment
  • Provide firm-wide desktop operational services
  • Perform deployment pre-check outs and post-checkouts, analyze checkouts and escalate in a timely manner
  • Manage Deployment ticket lifecycle using ServiceNow
Professional Skills Required:
  • Exceptional verbal and written communications are a must
  • High quality interpersonal skills are essential
  • Proficient in English
  • Technical Skills Required:
    • SCCM
    • Basic knowledge of PowerShell
    • Basic knowledge of Jira
    • Basic Knowledge of Service now
    • Windows OS (Win10,11), Virtual desktop Citrix, Desktop Apps
    • Proficient in MS Excel

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