Logistics Coordinator

4 weeks ago


PointeClaire, Quebec, Canada Randstad Canada Full time
Job Title: Dispatcher - Pointe Claire

We are seeking a skilled Dispatcher to join our team at Randstad Canada. As a Dispatcher, you will play a crucial role in ensuring the smooth operation of our transportation services.

Key Responsibilities:
  • Answer incoming calls and handle customer requests in a timely and professional manner.
  • Enter customer orders into our computer system with accuracy and attention to detail.
  • Determine the needs and availability of driver-truck-trailer resources to optimize trip planning.
  • Plan driver schedules to maximize their utilization while respecting driving hours and rest regulations.
  • Follow up with drivers and inform customers of any updates or changes.
  • Complete trips in the system with all necessary information.
  • Find trips to optimize the profitability of our equipment and find transportation to meet our customers' needs when there is a lack of capacity.
  • Ensure regulatory compliance and adherence to industry standards.
Requirements:
  • Experience in the long distance transportation industry in the USA.
  • Experience in the specialized over-dimensional transportation industry (an asset).
  • Geographic knowledge of Canada and the United States.
  • Focus on customer service and ability to work under pressure.
  • Ability to manage multiple priorities at the same time.
  • Knowledge of TWM (TruckMate) an asset.
Essential Qualities:
  • Positive attitude and self-starter mentality.
  • Trustworthy and team player with a respectful and honest approach.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees. If you require any accommodations during the interview process, please do not hesitate to contact us at accessibility@randstad.ca.


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