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Retail Operations Supervisor

3 months ago


Mirabel, Canada EssilorLuxottica Group Full time

Store: Sunglass Hut

Sunglass Hut stands as a premier entity in the specialized retail sector for sunglasses, boasting a global presence with over 3,000 locations. The company champions values of self-expression, inclusivity, and authenticity, providing a diverse range of exclusive, high-quality fashionable and performance eyewear.

As a subsidiary of EssilorLuxottica, a worldwide leader in the design, manufacturing, and distribution of lenses, frames, and ophthalmic sunglasses, Sunglass Hut offers a vibrant environment filled with opportunities for professional growth.

Position Title: Assistant Manager I

The Assistant Manager I plays a pivotal role within the leadership framework at Sunglass Hut, working closely with the Store/Multi Store Manager to manage daily operations, including sales, coaching, merchandising, talent acquisition, and retail excellence.

Core Responsibilities:

  • Implement sales strategies, nurture team members, and meet organizational goals utilizing company resources
  • Recognize performance discrepancies and leverage successes through business insight
  • Deliver continuous coaching to foster associate development and cultivate a motivating workplace
  • Recruit talent through networking, interviewing, and selection processes
  • Prioritize personal development and maintain a strong presence on the sales floor
  • Establish and nurture customer relationships, uphold brand standards, and ensure effective store merchandising
  • Stay informed on product knowledge and operational guidelines
  • Convey brand strategies, promotions, and incentives to the team

Essential Qualifications:

  • High school diploma or equivalent
  • Minimum of 1 year experience in retail operations
  • Detail-oriented with strong analytical skills

Preferred Qualifications:

  • Experience in customer service or retail
  • At least 1 year of prior leadership experience

The compensation for this position is influenced by various factors, including geographic location, experience, qualifications, skills, and local minimum wage standards. Additionally, employees may be eligible for competitive bonuses or commission structures, along with benefits such as healthcare, retirement savings, paid time off, holidays, and employee discounts.

Individuals with disabilities who require assistance during the application and hiring process can request reasonable accommodations from EssilorLuxottica. Sunglass Hut is committed to being an equal opportunity employer, considering all qualified candidates for employment without regard to race, color, gender, national origin, social background, religion, age, disability, sexual orientation, gender identity, veteran status, marital status, pregnancy, genetic information, or any other protected characteristic by law.