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IT Manager

2 months ago

Edmonton, Alberta, Canada CSS Full time
Job Title: IT Manager

Catholic Social Services (CSS) is seeking a highly skilled IT Manager to join our Digital Services and Innovation team. As an IT Manager, you will be responsible for leading the development and implementation of technology solutions that support the Agency's strategic objectives.

Key Responsibilities:
  • Develop and deliver long-term strategic goals, vision, and standards for business solutions in conjunction with DSI leadership and other key stakeholders.
  • Creates and oversees the maintenance of a rolling multi-year roadmap of long-term changes and improvements within Business Solutions, unifying the environment for cost optimization and consistency.
  • Contributes to the IT governance framework to guide decision-making, ensuring that projects and solutions adhere to best practices and guidelines and align with the overall technology and Agency strategies.
  • Identifies opportunities and develops business case justifications for spending and initiatives, including identification of risks and cost/benefit analyses.
  • Establishes measures of success for implementation of continuous improvement and enhancement initiatives and oversees ongoing monitoring of initiatives in progress as well as those which have been implemented.
  • Promotes a culture of innovation and continuous improvement within the Business Solutions team and the broader organization.
  • Oversees the development and execution of change management strategies and plans, with measurable objectives, in support of Agency initiatives; anticipates potential points of resistance in the implementation of institutional priorities and projects and proactively identifies means to resolve associated issues or areas of concern.
Requirements:
  • University Degree or college diploma in commerce, business administration, computer science, computer engineering, or a related field.
  • Project Management certification or designation is desirable.
  • Change Management certification or designation is desirable.
  • 10 years of experience in business process and technology management · Project management skills including the development of strategic plans, business cases, and project charters.
  • Ability to discuss complex technical and qualitative issues with a wide range of stakeholders including senior leaders, managers, and staff at all levels.
  • Advanced knowledge of application management and methodologies.
  • Excellent verbal communication skills to facilitate large group discussions, effectively manage communications and change, and influence without authority.
  • Ability and skills in establishing and maintaining effective relationships internally and externally.
  • Demonstrated ability to effectively analyze problems, make decisions and formulate recommendations, and communicate those effectively to senior leaders.
  • Excellent organizational skills to manage multiple projects and deadlines.
About Catholic Social Services:

CSS is a values-based organization that is guided by faith to care for and bring hope to people in need with humility, compassion, and respect. We are committed to creating a positive and inclusive work environment that values diversity and promotes equal opportunities for all employees.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced IT professional who is passionate about making a difference, we encourage you to apply for this exciting opportunity.