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Operational Specialist

2 months ago

Etobicoke, Ontario, Canada Kolonaki Group of Companies Full time

About Us: Kolonaki Group of Companies is a leading importer and distributor of craft wines, beers, spirits, and premier foods and beverages in the market. We are dedicated to providing top-quality products and exceptional customer service. We are seeking a highly organized and experienced Office Operations Specialist to support our team. If you are a proactive problem-solver, detail-oriented, and possess excellent customer service skills, we want to hear from you

Job Responsibilities:
  • Daily Office Functions: Oversee and manage daily office operations, including office supplies inventory, mail, and vendor relations.
  • Order Processing: Prepare online orders for shipping accurately and efficiently, ensuring orders are processed and shipped in a timely manner.
  • Customer Assistance: Assist customers with order taking, providing exceptional service and resolving any inquiries or issues promptly.
  • Administrative Tasks: Perform various administrative tasks, such as data entry, filing, and maintaining organized records.
  • Software Proficiency: Utilize Microsoft Office and QuickBooks to manage office-related tasks and financial records.
  • Amazon Experience: While not required, experience with Amazon seller accounts or operations will be considered a bonus.
  • Language Skills: Must be proficient in Greek to communicate with Greek-speaking customers effectively.
Qualifications:
  • Minimum of three years of relevant experience in office operations and customer service roles.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and QuickBooks.
  • Experience with Amazon seller accounts is a bonus.
  • Strong organizational and problem-solving skills with excellent attention to detail.
  • Excellent written and verbal communication skills in both English and Greek.
  • Ability to work independently and as part of a collaborative team.
Benefits:
  • Competitive salary commensurate with experience.
  • Benefits package.
  • Opportunities for career growth and development.
  • A positive and inclusive work environment.
  • On-site training and ongoing support.