Retail Store Manager

1 month ago


Invermere, British Columbia, Canada Canadian Tire Full time
Job Title: Retail Store Supervisor

We are seeking a highly motivated and organized Retail Store Supervisor to join our team at Canadian Tire. As a key member of our store team, you will be responsible for overseeing the daily operations of the store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Assign sales workers to duties and ensure they have the necessary training and support to excel in their roles.
  • Hire and train or arrange for training of staff to ensure they have the skills and knowledge required to meet the needs of our customers.
  • Authorize the return of merchandise and ensure that all returns are processed efficiently and effectively.
  • Establish work schedules to ensure that the store is adequately staffed at all times.
  • Sell merchandise and provide excellent customer service to drive sales growth and customer satisfaction.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages, in a timely and professional manner.
  • Organize and maintain inventory to ensure that the store is well-stocked and that customers have access to the products they need.
  • Supervise and co-ordinate the activities of workers to ensure that the store is running smoothly and efficiently.
  • Provide customer service and ensure that all customers receive a positive experience when visiting our store.
Requirements:
  • 1-2 years of experience in a retail environment.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Attention to detail and ability to maintain accurate records.
  • Ability to work independently and as part of a team.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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