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Culinary Department Manager

2 months ago


Courtenay, British Columbia, Canada Ricky's All Day Grill Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Ricky's All Day Grill. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our food service department.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective methods to meet work schedules, ensuring that our food service operations run efficiently and effectively.

Supervise and Coordinate Food Preparation and Service

Supervise and coordinate the activities of staff who prepare and portion food, ensuring that high-quality standards are met at all times.

Inventory Management and Control

Estimate and manage inventory levels of ingredients and supplies required for meal preparation, minimizing waste and ensuring that we have the necessary resources to meet customer demand.

Quality Control and Assurance

Ensure that food and service meet our quality control standards, addressing any issues promptly and taking corrective action as necessary.

Customer Service and Relations

Address customer complaints or concerns in a professional and courteous manner, ensuring that our customers receive the highest level of service.

Record Keeping and Reporting

Maintain accurate records of stock, repairs, sales, and wastage, providing regular reports to management as required.

Tray Assembly and Delivery

Supervise and check the assembly of trays and delivery of food trolleys, ensuring that our customers receive their orders in a timely and efficient manner.

Work Scheduling and Planning

Establish and manage work schedules, ensuring that our staff are adequately trained and equipped to meet the demands of our food service operations.

About You
  • Leadership and Supervisory Experience

You will have 1-2 years of experience in a supervisory or leadership role, with a proven track record of success in managing teams and driving results.

Excellent Communication and Interpersonal Skills

You will possess excellent oral communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.

Flexibility and Adaptability

You will be flexible and adaptable, with the ability to work in a fast-paced environment and respond to changing circumstances as required.

Client Focus and Team Player

You will be a client-focused and team player, with a strong commitment to delivering exceptional customer service and supporting your colleagues to achieve our goals.