Technical Business Analyst

1 month ago

Dorval, Quebec, Canada Air Canada Full time

About the Role

Air Canada is seeking a highly skilled Technical Business Analyst to join our dynamic team. As a key member of our organization, you will play a pivotal role in gathering and documenting technical requirements, facilitating collaborative workshops, and ensuring that project objectives are effectively met.

Key Responsibilities

  • Gather and document technical requirements, including sequence diagrams, for new projects and initiatives.
  • Facilitate workshops to evaluate and document viable solution options.
  • Participate in systems testing to verify that requirements are accurately fulfilled.
  • Collaborate with developers and testers to address inquiries related to requirements, interface mapping, and test data.
  • Assist the development team in creating and updating Postman collections, SoapUI test cases, and other technical documentation.
  • Maintain and update Confluence pages, including the creation and revision of sequence diagrams and interface data mapping between in-scope applications and backend systems.
  • Create and update Jira tickets for new initiatives and modifications to existing in-scope applications.
  • Attend and contribute to meetings, including triage calls, backlog refinement sessions, and daily stand-ups, to discuss Jira stories and new initiatives.
  • Support the investigation of issues in both production and test environments.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
  • Robust understanding of integration platforms and cloud technologies.
  • Proven experience with Agile methodologies.
  • Demonstrated ability to work independently as well as collaboratively within a team environment.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication and interpersonal skills.
  • Proficiency in Jira and Confluence.
  • Familiarity with diagramming tools such as draw.io, Miro, and/or Sparx EA.
  • Extensive experience in writing technical stories, including the development of sequence diagrams and interface mapping.
  • Experience with integration technologies: Mulesoft Anypoint, IBM App Connect (ACE), Apache Camel.
  • Familiarity with event streaming technologies: Apache Kafka, IBM EventHub.
  • Experience with messaging technologies: IBM MQ, Amazon SQS.
  • Proficiency in cloud technologies: AWS, IBM.
  • Experience with API technologies: Swagger, OpenAPI, SoapUI, Postman.
  • Prior experience in the airline industry is advantageous.

Conditions of Employment

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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