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Self-Checkout Associate

2 months ago

Sherwood Park, Alberta, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and customer-focused Self-Checkout Attendant to join our team at Walmart Canada. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Assist customers with the use of self-service options, including educating them on the correct and efficient use of these systems.
  • Promote company-sponsored programs, such as credit card services and charity initiatives, to customers as applicable.
  • Monitor customer activity to determine when assistance is needed and provide timely support.
  • Conduct quality checks and interventions at self-service checkout lanes, explaining the reasons for these actions to customers in a polite and reassuring manner.
  • Respond to EAS alarms and complete the necessary paperwork.
  • Notify the Customer Service Manager when the self-service area is low on cash or experiences technical issues.
  • Return Scan & Go scanners to their designated home after use.
Requirements

To be successful in this role, you will require:

  • Excellent customer service skills and the ability to work effectively in a fast-paced environment.
  • Strong communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Basic knowledge of self-service checkout systems and procedures.
What We Offer

As a Self-Checkout Attendant at Walmart Canada, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for growth and development. We offer competitive compensation and benefits packages, as well as a range of employee perks and discounts.