**General Manager I

5 days ago

Golden Horseshoe, Canada Advance Stores Company Inc (500) Full time

Job Summary

We are seeking a highly motivated and experienced General Manager to lead our retail store team at Advance Stores Company Inc (500). As a General Manager, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence in our store.

Key Responsibilities

  • Drive Sales Growth
    • Achieve overall store sales goals and service objectives.
    • Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans.
  • Lead Store Operations
    • Selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members.
    • Ensure execution of all inventory and operational standards.
  • Customer Focus
    • Coach all Team Members to deliver on Customer expectations (DIY and Professional).
    • Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties).
  • Leadership and Development
    • Ability to lead change management.
    • Embrace diversity and foster a respectful environment for both Customers and Team Members.

Requirements

  • Education and Experience
    • High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred.
    • 2-3 years of experience managing a team of Team Members in a fast-paced and highly dynamic retail environment.
  • Skills and Abilities
    • Working knowledge of automotive systems preferred.
    • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers, and upper management.
    • Use Microsoft software effectively (Word, Excel required; PowerPoint preferred).
    • Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent.
    • Ability to review and analyze business reports, such as profit and loss statements (P&L).
    • Hold others accountable, inspect work quality, and give feedback in a way that is inspiring.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

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