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Food Service Operations Manager

2 months ago

Chilliwack, Canada 645890 BC Ltd Full time
Job Summary

We are seeking a highly organized and customer-focused Food Service Operations Manager to join our team at 645890 BC Ltd. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our food service facilities.

Key Responsibilities
  • Service Delivery: Determine the type of services to be offered and implement operational procedures to ensure exceptional customer experiences.
  • Performance Management: Conduct regular performance reviews to assess team members' skills and provide constructive feedback for growth and development.
  • Inventory Management: Organize and maintain inventory levels to ensure efficient stock management and minimize waste.
  • Customer Service: Address customer complaints or concerns in a timely and professional manner, providing solutions that meet their needs.
  • Operations Planning: Plan, organize, direct, control, and evaluate daily operations to ensure seamless service delivery.
Requirements
  • Education: Secondary (high) school graduation certificate is required.
  • Work Experience: 1 year to less than 2 years of experience in a similar role is preferred.
  • Language: Fluency in English is essential.
  • Work Environment: Fast-paced environment with a focus on customer satisfaction.