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Operations Manager
3 months ago
Employment Type: Full-time, Permanent
Location: St Drayton Valley
Our Commitment to You:
At Seasons Retirement Communities, recognized as a certified Great Place to Work, we believe that each team member contributes significantly to the overall satisfaction of our residents. We cultivate a supportive and growth-oriented environment for our dedicated staff, providing opportunities for both personal and professional advancement within the seniors housing industry.
What We Seek:
We are in search of individuals who are passionate about positively impacting the lives of others. Our ideal candidates are those who prioritize building meaningful connections and are committed to delivering exceptional service, ensuring our residents feel proud to call Seasons their home. Attention to detail, a willingness to go above and beyond, and the ability to add a touch of excellence to every task are key attributes we value.
Your Role:
We are looking for a Business Manager to oversee all office and administrative functions for residents and service team members.
Key Responsibilities:
- Serve as the initial point of contact for residents, visitors, service team members, and community partners, both in person and via telephone.
- Provide operational support to the community across various functions.
- Manage all accounts payable and receivable, billing, payments, resident transitions, and other financial controls.
- Ensure compliance with policies, procedures, and regulations pertaining to industry standards.
- Assist Service Team members and leaders with scheduling, performance evaluations, payroll, and understanding collective agreements.
- Perform additional duties as assigned.
Required Qualifications:
- Covid-19 vaccination is mandatory.
- A minimum of two years of relevant experience in Seniors Housing or Hospitality, with preference for a Certification or Diploma in Administration.
- Strong communication skills, both verbal and written.
- Exceptional customer service and conflict resolution abilities.
- Current CPR & First Aid Certification.
- Valid Class G/Class 5 driver's license with a clean driving record (applicable to Ontario/Alberta).
All applicants must be legally entitled to work in Canada. As part of the employment process, a Criminal Record Search, which may include a vulnerable sector screening, will be required.
Seasons Retirement Communities is an equal opportunity employer and welcomes applications from all interested individuals. In accordance with our Accessibility Policy, requests for accommodation will be accepted as part of the hiring process.
We appreciate the interest of all applicants; however, only those selected for further consideration will be contacted.
Work Schedule: 8:00 am - 4:00 pm, 75 hours bi-weekly
