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Room Care Specialist
3 months ago
The Room Care Specialist at Knight Hotel Inc. plays a crucial role in maintaining the cleanliness and overall presentation of our facilities. This position involves a variety of tasks aimed at ensuring a welcoming environment for our guests.
Key Responsibilities- Floor Maintenance: Sweep, mop, wash, and polish floors to uphold hygiene standards.
- Furniture Care: Dust and clean furniture, ensuring a tidy appearance.
- Textile Management: Vacuum carpets, area rugs, draperies, and upholstered furniture.
- Bed Preparation: Make beds and change sheets regularly.
- Supply Distribution: Distribute clean towels and toiletries to guest rooms.
- Linen Management: Stock and organize the linen closet efficiently.
- Fixture Cleaning: Clean, disinfect, and polish kitchen and bathroom fixtures and appliances.
- Operating Room Sanitation: Disinfect operating rooms and other critical areas.
- Elevator Maintenance: Clean and disinfect elevators to ensure guest safety.
- Lost and Found Management: Handle and report lost and found items responsibly.
- Guest Assistance: Attend to guests' requests for extra supplies or other items.
- Information Provision: Provide basic information about hotel facilities to guests.
- Waste Management: Pick up debris and empty trash containers regularly.
- Personal Hygiene Assistance: Assist clients with bathing and other aspects of personal hygiene as needed.
- Laundry Services: Launder clothing and household linens.
- Clothing Repair: Mend clothing and linens when necessary.
- General Cleaning: Perform light housekeeping and cleaning duties.
- Shopping Duties: Shop for food and household supplies as required.
- Window and Wall Cleaning: Wash windows, walls, and ceilings to maintain a pristine environment.
- Changing Room Sanitation: Clean changing rooms and showers regularly.
- Customer Relations: Address customers' complaints or concerns effectively.
This role is characterized by a fast-paced environment where employees must work under pressure and meet tight deadlines. The job requires handling heavy loads and involves physically demanding tasks, including bending, crouching, and kneeling.
Personal AttributesSuccessful candidates will demonstrate:
- Punctuality and dependability
- Client-focused approach
- Strong interpersonal skills
- Excellent oral and written communication abilities
- Flexibility and initiative
- Good judgment and organizational skills
- Reliability and teamwork
- Commitment to values and ethics
While prior experience is considered an asset, it is not mandatory. This is a permanent position with a work schedule of 32 to 40 hours per week. The primary language of work is English.
