Customer Service Associate

3 weeks ago


Red Deer, Alberta, Canada Federated Co-operatives Limited Full time

About Federated Co-operatives Limited

Federated Co-operatives Limited is a leading Canadian co-operative enterprise, dedicated to providing exceptional products and services to our members and communities. We are committed to fostering a positive and supportive work environment where our team members can thrive.

Customer Service Associate - Retail

We are currently seeking a friendly and motivated Customer Service Associate to join our retail team. In this role, you will be the face of our organization, providing outstanding customer service and ensuring a positive shopping experience for every guest.

Responsibilities:
  • Greet customers warmly and provide exceptional assistance with their inquiries and needs.
  • Process sales transactions accurately and efficiently, utilizing point-of-sale systems.
  • Assist customers with locating products, providing information about our offerings, and resolving any issues they may have.
  • Maintain a clean and organized work environment, ensuring shelves are stocked and displays are appealing.
  • Collaborate effectively with team members to provide seamless customer service throughout the store.
Qualifications:
  • A passion for delivering exceptional customer service and a commitment to exceeding expectations.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds.
  • Excellent attention to detail and accuracy in handling transactions.
  • Ability to work effectively both independently and as part of a team in a fast-paced environment.
  • A positive attitude and a willingness to learn new skills.

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