IT Specialist

1 month ago

Comox, Canada CAE Full time

About This Role

CAE is seeking an IT Technologist to join our team at 19 Wing Comox. As part of the Fixed Wing Search & Rescue (FWSAR) Operational Training Unit (OTU), this role will provide IT and LAN support for the training centre classrooms, training devices, maintenance and information systems, scheduling system, course management system, and to the ISS staff.

Key Responsibilities

  • Provide technical support for computer hardware and software, including server support, phone system support, and patching of server infrastructure.
  • Offer first-line technical support to computer users experiencing difficulties with computer applications and communications software.
  • Provide support in specialized applications, such as SharePoint, scripting, or other tasks.
  • Offer desktop support to the team in Comox.
  • Build computers according to provided guidelines, including checklists.
  • Interact directly with end-users for basic support and arrange 2nd level support if required.
  • Perform workstation and classroom set up/tear downs and moves.

Mandatory Qualifications

  • Post-secondary education and 5-6 years related work experience.
  • MCP certification.
  • Expertise component within one or two disciplines, for example SharePoint.
  • Intermediate knowledge of office applications.
  • Intermediate knowledge of desktop operating systems (MS).
  • Advanced network knowledge (TCPIP, hubs, switches, routers).
  • Intermediate understanding of printers.
  • Intermediate to advanced understanding of office computer equipment for the purpose of ordering and providing guidance for purchasing.
  • Eligible to work in Canada either as a Canadian Citizen, a Permanent Resident, or with a valid Work Permit.
  • Capable of obtaining and maintaining Controlled Goods and Secret security clearances.

Desirable Qualifications

  • MCSE or multiple MCP's.

CAE is an Equal Opportunity Employer

CAE is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all applicants regardless of race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, Veteran status, age, or other legally protected characteristics.