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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at WTC Burger Management Systems. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurants, ensuring that our high standards of quality, service, and customer satisfaction are consistently met.
Key Responsibilities- Develop and Implement Operational Procedures
Determine the type of services to be offered and implement operational procedures that align with our company's vision and goals.
Ensure Health and Safety RegulationsEnsure that all health and safety regulations are followed, maintaining a clean and safe environment for our customers and staff.
Negotiate with SuppliersNegotiate arrangements with suppliers for food and other essential supplies, ensuring the best possible quality and value for our business.
Client RelationsNegotiate with clients for catering or use of our facilities, building strong relationships and ensuring customer satisfaction.
Marketing and SalesParticipate in marketing plans and implementation, promoting our brand and increasing sales.
Customer ServiceAddress customers' complaints or concerns, providing exceptional customer service and ensuring their satisfaction.
Operations ManagementPlan, organize, direct, control, and evaluate daily operations, ensuring efficiency and effectiveness.
Industry ExperienceHave experience in the food and beverages industry, with a strong understanding of the market and customer needs.
Work ConditionsWork in a fast-paced environment, under pressure, and with a combination of sitting, standing, and walking.
Personal QualitiesBe accurate, efficient, and possess excellent oral communication skills, with the ability to work as part of a team and be flexible.
Experience and EducationHave 2 years to less than 3 years of experience in a similar role, with a secondary (high) school graduation certificate.
BenefitsEnjoy a health care plan, permanent employment, and a 40-hour workweek, with the opportunity to work in a dynamic and growing company.
