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Retail Store Manager

2 months ago

Tecumseh, Ontario, Canada Petro Pass Full time
About the Role

Petro Pass is seeking a highly skilled and experienced Retail Store Manager to join our team. As a key member of our retail operations, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Hiring and Training: Recruit, train, and develop a team of sales associates to provide exceptional customer service and meet sales targets.
  • Merchandise Management: Order and manage inventory, authorize returns, and ensure that merchandise is accurately priced and displayed.
  • Store Operations: Establish work schedules, manage cash, and maintain a clean and organized store environment.
  • Performance Management: Conduct regular performance reviews, provide feedback, and coach employees to improve their skills and productivity.
  • Customer Service: Resolve customer complaints, respond to customer inquiries, and provide excellent customer service to drive sales and customer loyalty.
  • Reporting and Analysis: Prepare and analyze sales reports, inventory reports, and other relevant data to inform business decisions.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to less than 7 months of retail management experience
  • Language: English
  • Work Hours: 30 hours per week