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Customer Strategy Manager
2 months ago
We are seeking a highly skilled Customer Strategy Manager to join our team at Kenvue. As a key member of our organization, you will be responsible for developing and implementing customer and channel strategies that drive business growth and category leadership.
Key Responsibilities- Develop and Execute Customer Strategies: Lead the development of differentiated omni-channel and customer strategies to achieve business goals and financial targets for our assigned portfolio.
- Collaborate with Cross-Functional Teams: Work closely with cross-functional teams to deliver channel and retailer-specific programs that drive category growth.
- Support Forecasting and Planning: Contribute to forecasting and planning processes to deliver superior results, including rolling up external sales inputs and representing customer projections in demand planning tactical meetings.
- Develop Promotional and Category Growth Plans: Develop promotional and category growth plans, incorporating trade fundamentals and the Revenue Growth Management framework to drive competitive advantage at retail.
- Lead New Product Launches: Lead the execution plans of new product launches, developing external launch strategies and managing execution within the Sales organization.
- Monitor and Analyze Customer Data: Monitor and analyze monthly customer POS data, share trends, and competitor activity to ensure the achievement of external and internal targets.
- Foster Cross-Functional Relationships: Foster strong cross-functional relationships across the organization to support the seamless execution of customer strategies.
- Education: A Bachelor's degree is required, preferably in Business or a related field.
- Experience: A minimum of 3 years of business/professional experience within the Consumer Packaged Goods (CPG) industry.
- Skills: Advanced analytical skills, with strong critical thinking and logic capability. Proven ability to achieve outstanding sales results. Knowledge or experience in forecasting and/or monthly volume reporting and analysis.
- Desired Qualifications: Experience working within the Consumer Packaged Goods or Retail industry is preferred. Proficiency with NIQ, Numerator, and Tableau/PowerBI tools is an asset.
- Competitive Salary: Annual base salary for new hires in this position ranges from $86,000.00 to $138,000.00.
- Benefits: Paid Company Holidays, Paid Vacation, Volunteer Time & More.
- Learning and Development Opportunities: Opportunities for growth and development within the organization.
- Employee Resource Groups: Support for diverse employee groups and communities.
