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About YWCA Hamilton
Established in 1889, YWCA Hamilton is recognized as a pioneer in social innovation within Hamilton, operating under a framework that emphasizes feminism, anti-racism, and anti-oppression. Our mission is to amplify the voices of women and girls, expand their opportunities, cultivate leadership, and deliver vital services that foster safe, inclusive, and equitable communities.
Why Work With Us?
At YWCA Hamilton, we prioritize creating a workplace culture that champions both physical and emotional well-being, guided by our core values of Intersectional Feminism, People-Centered Approaches, Belonging, Responsibility, and Partnerships. We are committed to investing in our workforce to reflect these values in the communities we serve. Our offerings include:
- On-the-job training and professional development opportunities
- Childcare discounts
- Engagement opportunities within the community
- A competitive total rewards package
If you are dedicated to positively impacting the lives of women, children, and families, we invite you to explore this opportunity.
Position Overview
Job Code: 3-MRE-2024
Department: Developmental Services
Reports to: Program Supervisor
Work Hours: 37.5 hours/week
Contract Duration: Temporary
Responsibilities:
- Collaborate with women and gender-diverse individuals in areas such as housing, legal support, education, employment, and mental health to create and maintain effective plans for achieving independence;
- Conduct regular assessments of tenant needs and safety plans;
- Utilize knowledge of trauma and gender-based violence dynamics to devise and implement supportive strategies;
- Adhere to established rules, procedures, and standards, escalating issues to the supervisor as necessary;
- Maintain accurate records of daily activities and enter client information into an electronic data system for reporting and statistical purposes;
- Engage with community agencies (e.g., courts, legal services, housing) to provide resources and referrals to tenants;
- Offer systems navigation, crisis intervention, supportive counseling, referrals, and advocacy;
- Facilitate workshops and programming focused on housing readiness (e.g., organization, safety planning, anger management);
- Collaborate with Advocate and Peer Support teams to establish case plans and goals for clients;
- Provide crisis intervention and counseling support for women and their children as required;
- Uphold confidentiality when handling sensitive client, employee, and contract information;
- Support the mission, vision, and values of YWCA Hamilton;
- Perform additional duties as necessary.
Working Conditions:
- Work 37.5 hours weekly in a temporary contract role, with availability for weekday, weekend, and evening shifts to accommodate tenant appointments and viewings;
- Work environment may be unpredictable and crisis-oriented, often requiring resolution in emotionally charged situations.
Qualifications:
- Completion of a two-year college program in social work or human services, or equivalent experience;
- 1 to 3 years of experience in crisis management and violence against women settings;
- Familiarity with the Child and Family Services Act;
- Knowledge of harm reduction strategies and training in naloxone administration is an asset;
- Experience in trauma-informed care and familiarity with local resources and systems navigation;
- Understanding of safety planning related to gender-based violence and mental health;
- Experience in housing stability, housing-first principles, and eviction prevention is an asset;
- NCI/CPI, ASSIST certificates are beneficial;
- Current Standard First Aid and CPR certification or willingness to obtain at own cost;
- Current Vulnerable Sector Police check or willingness to obtain at own cost;
- Knowledge of social housing practices and relevant legislation;
- Bilingual proficiency in English/French or other languages is an asset.
YWCA Hamilton is committed to Access and Equity, striving to represent the diverse communities we serve. We encourage applications from women, First Nations, Métis, immigrants, refugees, LGBTQ2S+ individuals, persons with disabilities, and individuals from racialized or marginalized communities.
Accommodations are available throughout the recruitment process. Please inform us of any accommodation requests.
Note: Personal information collected during the recruitment process will be used solely for employment opportunities in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered.
Thank you for your interest in YWCA Hamilton. Only candidates selected for further consideration will be contacted.
