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Store Management Lead
3 months ago
As a Retail Operations Supervisor, you will play a crucial role in overseeing daily store activities and ensuring a high level of customer satisfaction. Your leadership will guide a team in delivering exceptional service and maintaining operational excellence.
Key Responsibilities- Staff Management: Supervise and mentor a team of employees, including apprentices and support staff.
- Task Delegation: Assign specific duties to sales associates to optimize store performance.
- Recruitment and Training: Facilitate the hiring process and provide training for new staff members.
- Course Instruction: Conduct professional development sessions to enhance team skills.
- Financial Authorization: Approve payment transactions and manage financial records.
- Exhibit Coordination: Collaborate with designers to create engaging displays for various events.
- Inventory Management: Oversee merchandise orders and returns, ensuring stock levels are maintained.
- Schedule Creation: Develop work schedules that meet operational needs.
- Sales Performance: Actively participate in selling merchandise and achieving sales targets.
- Reporting: Prepare comprehensive reports on sales performance and staff matters.
- Issue Resolution: Address customer inquiries and resolve any operational challenges.
- Inventory Organization: Maintain an orderly inventory system to support sales efforts.
- Team Coordination: Supervise and coordinate the activities of team members.
- Payroll Oversight: Manage payroll processes for staff.
- Performance Evaluation: Conduct regular performance reviews for team members.
- Volunteer Supervision: Oversee the activities of volunteer staff.
- Creative Design: Assist in designing settings and displays for various events.
Responsible for supervising a team of 3-4 individuals.
Work EnvironmentThis role requires the ability to thrive in a fast-paced environment, managing multiple tasks under pressure while meeting tight deadlines. Physical demands include:
- Handling heavy loads
- Combination of sitting, standing, and walking
- Extended periods of standing
The ideal candidate will possess:
- Strong attention to detail
- Client-focused mindset
- Excellent interpersonal and communication skills
- Flexibility and adaptability
- Organizational skills
- Reliability and commitment to teamwork
Minimum of 1 year to less than 2 years of relevant experience is required. This is a permanent position with a standard work schedule of 40 hours per week.
