Retail Store Manager
2 days ago
About the Role:
We are seeking a highly motivated and experienced Retail Store Manager to join our team at PDSA. As a key member of our retail team, you will be responsible for managing our Sudbury retail shop, supervising a team of colleagues and volunteers, and driving sales and customer satisfaction.
Key Responsibilities:
- Lead the team to achieve sales targets and provide an exceptional customer experience.
- Develop and implement effective retail strategies to drive sales growth and improve customer engagement.
- Recruit, train, and develop a high-performing team, including volunteers, to achieve business objectives.
- Monitor and analyze sales data, customer feedback, and market trends to inform business decisions.
- Champion the PDSA brand and values, promoting our mission and values to customers, colleagues, and the wider community.
About You:
To be successful in this role, you will need:
- Proven experience in retail management, with a track record of delivering sales growth and improving customer satisfaction.
- Excellent leadership and communication skills, with the ability to motivate and develop a team.
- Strong analytical and problem-solving skills, with the ability to interpret sales data and customer feedback.
- A passion for the charity sector and a commitment to our values and mission.
About the Benefits:
We offer a range of benefits, including:
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- A supportive and collaborative team environment.
- Flexible working arrangements and work-life balance.
About PDSA:
PDSA is a leading animal welfare charity, dedicated to improving the lives of animals and people. We are committed to providing a safe and supportive work environment, where colleagues feel valued and empowered to make a difference.
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