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Retail Sales Associate, Customer Experience Specialist

2 months ago


Sarnia, Ontario, Canada Bell Canada Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate, Customer Experience Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers in a fast-paced retail environment.

Key Responsibilities
  • Provide personalized customer service and sales support to customers, ensuring a positive and engaging experience.
  • Assist customers in finding the right products and services to meet their needs, providing expert knowledge and recommendations.
  • Work collaboratively with colleagues to achieve sales targets and drive business results.
  • Stay up-to-date on new products and services, and effectively communicate their features and benefits to customers.
  • Participate in ongoing training and development to enhance sales and customer service skills.
Requirements
  • Excellent communication and interpersonal skills, with a strong ability to build rapport with customers.
  • Proven sales and customer service experience, preferably in a retail environment.
  • Ability to work in a fast-paced environment, with a strong attention to detail and organizational skills.
  • Flexibility to work a variety of shifts, including evenings and weekends.
  • High school diploma or equivalent required, with some post-secondary education in a related field an asset.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to enhance sales and customer service skills.