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Café Operations Manager
3 months ago
Wiseapex Solutions Inc is seeking a dedicated Café Operations Manager to oversee the daily functions of our café. This role is crucial in ensuring a seamless operation while delivering exceptional customer service.
Key Responsibilities- Evaluate Daily Operations: Assess the efficiency of daily activities to ensure optimal performance.
- Monitor Financial Performance: Analyze revenues to manage labor costs effectively.
- Organize Daily Activities: Plan and coordinate the daily operations of the café.
- Staff Management: Create and manage staff work schedules to ensure adequate coverage.
- Service Implementation: Determine the types of services offered and develop operational procedures accordingly.
- Financial Reporting: Balance cash and prepare financial documents, including balance sheets and cash reports.
- Marketing Participation: Contribute to the development and execution of marketing strategies.
- Customer Relations: Address and resolve customer complaints or concerns promptly.
- Education: Secondary (high) school graduation certificate.
- Experience: A minimum of 5 years in a managerial role within the café or restaurant industry.
- Employment Type: Permanent position.
- Language Requirement: Proficiency in English.
- Work Hours: 40 hours per week.
