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Retail Store Manager

2 months ago

Whistler, British Columbia, Canada The Great Glass Elevator Candy Shop Full time
About The Great Glass Elevator Candy Shop

We are a dynamic retail business seeking a highly skilled and experienced Retail Store Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales staff, ensuring they are equipped to provide excellent customer service and meet sales targets.
    • Hire, train, and develop staff to ensure they have the skills and knowledge required to excel in their roles.
  • Store Operations
    • Manage the store's inventory, including ordering merchandise and authorizing returns.
    • Establish and maintain work schedules to ensure efficient store operations.
    • Prepare and analyze sales reports to identify trends and areas for improvement.
  • Customer Service
    • Ensure that customers receive exceptional service, resolving any issues that may arise in a timely and professional manner.
  • Store Maintenance
    • Organize and maintain the store's inventory, ensuring that it is accurately stocked and easily accessible.
Requirements
  • Education and Experience
    • No degree, certificate, or diploma required.
    • 1 year to less than 2 years of experience in a retail management role.
  • Work Environment
    • Fast-paced retail environment with tight deadlines.
    • Combination of sitting, standing, and walking.
  • Personal Qualities
    • Accurate and efficient in all aspects of work.
    • Excellent oral communication and interpersonal skills.
    • Flexible and able to work under pressure.
Benefits
  • Health Benefits
    • Health care plan.
  • Other Benefits
    • Permanent work term.
    • 30 to 40 hours per week.
    • Work language: English.