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Food Service Supervisor

3 months ago

Sherbrooke, Quebec, Canada Tim Hortons Québec Full time

Education: No degree, certificate or diploma required.

Experience: 1 to 2 years of relevant experience.

Key Responsibilities
  1. Order food and kitchen supplies as needed.
  2. Oversee and coordinate the activities of staff responsible for food preparation and portioning.
  3. Provide training to staff on job responsibilities, sanitation, and safety protocols.
  4. Estimate the necessary ingredients and supplies for meal preparation.
  5. Recruit food service personnel.
  6. Ensure food quality and service standards are consistently met.
  7. Address and resolve customer complaints or concerns effectively.
  8. Maintain comprehensive records of inventory, repairs, sales, and waste.
  9. Possess knowledge of the culinary styles offered by the establishment.
  10. Supervise and verify the assembly of food trays.
  11. Develop and manage work schedules for staff.
  12. Inspect facilities to ensure compliance with safety and cleanliness standards.
  13. Ensure adherence to safety regulations and departmental policies.
Work Environment and Physical Requirements
  1. Fast-paced working conditions.
  2. Ability to work under pressure.
  3. Prolonged periods of standing.
  4. Strong attention to detail.
Personal Attributes
  1. Strong client focus.
  2. Effective interpersonal communication skills.
  3. Excellent verbal communication abilities.
  4. Adaptability and flexibility.
  5. Team-oriented mindset.
  6. Proactive initiative.
  7. Reliable and dependable.

Employment Type: Permanent position.

Language of Work: French.

Working Hours: 40 hours per week.