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Customer Service Ambassador

2 months ago

Mitchell, Canada LCBO Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at the LCBO. As a key member of our retail team, you will be responsible for providing exceptional customer service, engaging with customers, and promoting our products in a fast-paced retail environment.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.
  • Engage with customers, share product knowledge, and promote our products to drive sales and customer satisfaction.
  • Assist with receiving and stocking merchandise, maintaining a clean and organized store environment, and adhering to company standards.
  • Participate in visual merchandising, including setting up displays and maintaining store fixtures.
  • Work collaboratively with colleagues to achieve sales goals, promote teamwork, and maintain a positive store culture.

Requirements:

  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to work in a fast-paced retail environment, with a focus on customer service and sales.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.
  • Ability to lift up to 40 pounds and stand for long periods.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive training program to develop your skills and knowledge.
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A comprehensive benefits package, including health and dental insurance, and a pension plan.

Why Work at the LCBO?

The LCBO is a leader in the retail industry, with a commitment to providing exceptional customer service and promoting a positive work environment. As a member of our team, you will have the opportunity to work with a diverse range of products, engage with customers, and develop your skills and knowledge in a fast-paced retail environment.