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Key Holder

2 months ago

Toronto, Ontario, Canada Aveda Full time
Aveda Key Holder - A Fulfilling Career in Retail
Job Summary

We are seeking a highly motivated and experienced Key Holder to join our team at Aveda. As a Key Holder, you will play a vital role in supporting the Store Manager and Assistant Manager in ensuring the smooth operation of the store. Your exceptional leadership skills and ability to provide inspirational customer service will be essential in achieving sales and customer service targets.

Key Responsibilities

* Lead by example, modelling the behaviors that the sales team need to demonstrate to provide exceptional customer service
* Use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation
* Open and close the store on a rota basis, ensuring a secure and welcoming environment for customers
* Provide coaching and mentoring to the sales team to help them achieve their sales and customer service targets

Requirements

* Proven retail experience, preferably within cosmetics
* Ability to provide inspirational, authentic, and personalized customer service
* Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable
* Previous supervisory experience, including coaching and mentoring others, is desirable
* Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment
* Previous experience with retail point-of-sale software

What We Offer

* Competitive hourly rate, ranging from $19.40 to $29.15, depending on qualifications, skills, and experience
* A variety of benefits, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time
* Opportunities for career growth and professional development

Equal Opportunities Employer

Aveda is an equal opportunities employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment. Accommodations for job applicants with disabilities are available on request.