Dispatcher
1 month ago
Job Summary:
We are seeking a highly skilled and experienced Dispatcher to join our team at the Regional Municipality of Wood Buffalo. As a Dispatcher, you will play a critical role in ensuring the effective and efficient operation of our 911 network, receiving and evaluating emergency and non-emergency calls for service, and performing a variety of general support duties related to the 24-hour operations of Public Safety Communications.
Key Responsibilities:
- Receive, evaluate, respond or transfer 911 emergency and non-emergency calls for services for emergency services providers (Fire, Police and/or EMS) within the RMWB
- Using the IAED protocols, gather information from the caller, prioritize, and enter the information into the Computer Aided Dispatch (CAD) system
- Provide caller with appropriate actions to take while waiting for response vehicles to arrive
- Provide caller with appropriate post-dispatch instructions (PDI's)
- Dispatch personnel, Fire and EMS units from the appropriate fire stations, according to the nature of the call and in accordance with RES procedures, and provide continuous communication with all RES units either by radio or phone system
- Perform related tasks necessary to maintain the continuity of the 911 system
- Maintain appropriate records relating to 911 responses for reporting applicable information within the fire department management systems, including but not limited to FDM, CAD, and RMS
- Support and understand the Vision, Mission, and values of the Regional Municipality of Wood Buffalo
- Report as necessary to Shift Officers and Chief Officers as major events take place
Requirements:
- Must have the proven ability to make instant decisions and take action without delay
- Must be very precise, accurate, confident, resourceful, and independent, and adopt an effective course of action with limited supervision
- Must have the ability to work as part of a team, being aware that the other dispatcher may have calls in progress and there may be activities ongoing between other dispatchers and members at a scene
- Must be understanding, diplomatic, empathetic, and at the same time be assertive while taking charge of emergency situations
- Excellent communication skills, common sense, and problem sensitivity, stress resistance, hearing sensitivity, assertiveness, and the ability to multi-task must be demonstrated at all times
- Speak clearly and concisely, listen and record information clearly and accurately, remember numerous details
- Must have the ability to learn the functions of the position, work under stress, and act quickly in an emergency
- A thorough knowledge of community characteristics is necessary to assist the public as well as the members, geographic knowledge (streets, location of resources, etc.)
- Demonstrates knowledge of the department's policies, operational guidelines, operational procedures, and the collective agreement and the ability to apply them to specific situations
- In addition to what is agreed to in Article 25 of the collective agreement, this position requires:
- Emergency Medical Dispatch (EMD) Certification
- Emergency Fire Dispatch (EFD) Certification
- Incident Command Course (internal)
- Professional Radio Operators – Restricted Operator Certificate - Aeronautical
- Current Standard First Aid Level and level 'C' CPR certification
- Criminal record check
Working Conditions:
As an employee of the RMWB, the Dispatcher is responsible and accountable for knowing and working in accordance with the Safety Policy. The Dispatcher must work in such a way as not to endanger themselves, fellow employees, or the public.
-
Dispatcher
5 months ago
Fort McMurray, Canada Diversified Transportation Full time**Dispatcher** Diversified Transportation in Fort McMurray is currently hiring a Dispatcher to oversee operator assignments and dispatching for their fleet units and routes. **Work Shift**: 7-on and 7-off shift; 10 hour days (split shift) **Position Overview**: - Manage the daily dispatching of operators to fleet units - Monitor and immediately respond...
-
Dispatcher
1 month ago
Fort McMurray, Canada Regional Municipality of Wood Buffalo Full timeRequisition ID: 3041Affiliation: IAFF LocalPosition Type: CasualNumber of Openings: 2Bi-weekly Working Hours: As Required Division/ Branch: Regional Emergency Services, Integrated Emergency ResponseJob Location: Fort McMurray Rate: $ COLA*: Bi-Weekly - $480 Posted (dd/mm/yyyy): 05/10/2024Closing Date (dd/mm/yyyy): 20/10/2024Posting Type: Internal and...
-
Dispatcher
4 weeks ago
Fort McMurray, Canada LAPRAIRIE Full timeResponsibilities: Duties may include, but are not limited to: Dispatch drivers and manage scheduling & logistics as needed with the necessary permits and directions. Provide ongoing support and assistance to drivers from start of job to finish. Manage incoming phone calls from drivers, customers, management. Communicate with supervisors in the...
-
Truck Dispatcher
1 month ago
Fort McMurray, Canada BEST CHOICE TRUCKING LTD Full timeJob Title: Dispatcher, TrucksJoin BEST CHOICE TRUCKING LTD as a Dispatcher, Trucks and be part of a dynamic team that ensures the smooth operation of our transportation services.Job Summary:We are seeking a highly organized and detail-oriented Dispatcher, Trucks to coordinate the movement of our trucks and trailers. The successful candidate will be...
-
Truck Dispatcher
1 month ago
Fort McMurray, Canada BEST CHOICE TRUCKING LTD Full timeJob Title: Dispatcher, TrucksJoin BEST CHOICE TRUCKING LTD as a Dispatcher, Trucks and be part of a dynamic team that ensures the smooth operation of our transportation services.Job Summary:We are seeking a highly organized and detail-oriented Dispatcher, Trucks to coordinate the movement of our trucks and trailers. The successful candidate will be...
-
Truck Dispatcher
2 weeks ago
Fort McMurray, Canada DTS Trucking Ltd. Full timeJob Title: Truck DispatcherJob Summary: We are seeking a skilled Truck Dispatcher to join our team at DTS Trucking Ltd. The successful candidate will be responsible for maintaining work records and logs, advising vehicle operators of traffic and other problems, and dispatching personnel according to schedules and work orders.Key Responsibilities:Maintain...
-
Truck Dispatcher
2 weeks ago
Fort McMurray, Canada BEST CHOICE TRUCKING LTD Full timeJob Title: Truck DispatcherJob Summary: We are seeking a skilled Truck Dispatcher to join our team at BEST CHOICE TRUCKING LTD. As a Truck Dispatcher, you will be responsible for coordinating the movement of goods and materials, ensuring timely and efficient delivery.Key Responsibilities:Maintain accurate records and logs of vehicle movements and...
-
Truck Dispatcher
2 weeks ago
Fort McMurray, Canada BEST CHOICE TRUCKING LTD Full timeJob Title: Truck DispatcherJob Summary: We are seeking a skilled Truck Dispatcher to join our team at BEST CHOICE TRUCKING LTD. As a Truck Dispatcher, you will be responsible for coordinating the movement of goods and materials, ensuring timely and efficient delivery.Key Responsibilities:Maintain accurate records and logs of vehicle operationsDispatch...
-
Truck Dispatcher
3 weeks ago
Fort McMurray, Canada BEST CHOICE TRUCKING LTD Full timeJob Title: Truck DispatcherWe are seeking a skilled Truck Dispatcher to join our team at BEST CHOICE TRUCKING LTD. As a Truck Dispatcher, you will be responsible for coordinating the movement of goods and materials from one location to another.Key Responsibilities:Maintain accurate records and logs of vehicle movements and activitiesDispatch personnel...
-
Truck Dispatcher
4 weeks ago
Fort McMurray, Canada BEST CHOICE TRUCKING LTD Full timeJob Title: Dispatcher, TrucksAt BEST CHOICE TRUCKING LTD, we are seeking a highly skilled and organized Dispatcher to join our team. As a Dispatcher, you will play a critical role in ensuring the smooth operation of our transportation services.Key Responsibilities:Maintain accurate records and logs of vehicle movements and personnel activities.Monitor...
-
Truck Dispatcher
4 weeks ago
Fort McMurray, Canada BEST CHOICE TRUCKING LTD Full timeJob Title: Dispatcher, TrucksAt BEST CHOICE TRUCKING LTD, we are seeking a highly skilled and organized Dispatcher to join our team. As a Dispatcher, you will play a critical role in ensuring the smooth operation of our transportation services.Key Responsibilities:Maintain accurate records and logs of vehicle movements and personnel activities.Monitor...
-
Dispatcher, Trucks
5 months ago
Fort McMurray, Canada DTS Trucking Ltd. Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months **Tasks**: - Maintain work records and logs - Monitor personnel workloads and locations - Advise vehicle operators of traffic and other problems - Assist with maintenance of communications equipment - Communicate with ships, aircraft and other remote operations -...
-
Truck Dispatcher
2 weeks ago
Fort McMurray, Canada DTS Trucking Ltd. Full timeJob Title: Truck DispatcherJob Summary: We are seeking a skilled Truck Dispatcher to join our team at DTS Trucking Ltd. The successful candidate will be responsible for coordinating the movement of goods and vehicles, ensuring timely and efficient delivery of cargo.Key Responsibilities:Maintain accurate records and logs of vehicle movements and cargo...
-
Truck Dispatcher
4 weeks ago
Fort McMurray, Canada BEST CHOICE TRUCKING LTD Full timeJob Title: Dispatcher, TrucksJoin BEST CHOICE TRUCKING LTD as a Dispatcher, Trucks and be part of a dynamic team that ensures the smooth operation of our transportation services.Job Summary:We are seeking a highly organized and detail-oriented Dispatcher, Trucks to coordinate the movement of our trucks and trailers. The successful candidate will be...
-
Truck Dispatcher
4 weeks ago
Fort McMurray, Canada BEST CHOICE TRUCKING LTD Full timeJob Title: Dispatcher, TrucksJoin BEST CHOICE TRUCKING LTD as a Dispatcher, Trucks and be part of a dynamic team that ensures the smooth operation of our transportation services.Job Summary:We are seeking a highly organized and detail-oriented Dispatcher, Trucks to coordinate the movement of our trucks and trailers. The successful candidate will be...
-
Head Dispatcher
2 months ago
Fort McMurray, Canada Daadir Transportation Ltd Full timeJob Title: Head DispatcherWe are seeking a highly organized and detail-oriented Head Dispatcher to join our team at Daadir Transportation Ltd.Job Summary:The Head Dispatcher will be responsible for overseeing the operational logistics of our organization, ensuring smooth operation of computer equipment and machinery, and resolving work problems. The ideal...
-
Truck Dispatcher
3 weeks ago
Fort McMurray, Canada DTS Trucking Ltd. Full timeJob SummaryAs a Truck Dispatcher at DTS Trucking Ltd., you will be responsible for coordinating the activities of vehicle operators and crews using dispatching equipment. Your primary goal will be to ensure the efficient movement of goods and materials from one location to another.Key Responsibilities- Maintain accurate work records and logs- Advise vehicle...
-
Truck Dispatcher
3 weeks ago
Fort McMurray, Canada BEST CHOICE TRUCKING LTD Full timeJob SummaryWe are seeking a skilled Truck Dispatcher to join our team at BEST CHOICE TRUCKING LTD. The successful candidate will be responsible for maintaining work records and logs, advising vehicle operators of traffic and other problems, and dispatching personnel according to schedules and work orders.Key ResponsibilitiesMaintain accurate and up-to-date...
-
truck dispatcher
3 weeks ago
Fort McMurray, Canada BEST CHOICE TRUCKING LTD Full timeEducation: Secondary (high) school graduation certificateExperience: 1 to less than 7 monthsTasksMaintain work records and logsAdvise vehicle operators of traffic and other problemsDispatch personnel according to schedules and work ordersDispatch personnel as required by emergency situationsMaintain vehicle operator work recordsProcess and transmit...
-
truck dispatcher
3 weeks ago
Fort McMurray, Canada BEST CHOICE TRUCKING LTD Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksMaintain work records and logsAdvise vehicle operators of traffic and other problemsDispatch personnel according to schedules and work ordersDispatch personnel as required by emergency situationsMaintain vehicle operator work recordsProcess and transmit information and...