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Client Advisor

2 months ago

PEMBROKE, Canada Royal Bank of Canada Full time

Job Summary

We are seeking a highly motivated and customer-focused Client Advisor to join our team at the Royal Bank of Canada. As a Client Advisor, you will be responsible for providing exceptional customer service and support to our clients, helping them to achieve their financial goals and objectives.

Key Responsibilities

  • Client Engagement
    • Build and maintain strong relationships with clients, understanding their financial needs and goals.
    • Provide personalized advice and guidance to clients on financial products and services.
  • Financial Solutions
    • Help clients to identify and achieve their financial objectives, providing tailored solutions and recommendations.
    • Assist clients in managing their financial risks and opportunities.
  • Customer Service
    • Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
    • Continuously improve customer satisfaction and loyalty.
  • Team Collaboration
    • Work collaboratively with colleagues to achieve team goals and objectives.
    • Contribute to a positive and inclusive team culture.

Requirements

  • Education
    • Degree in Business, Finance, or related field.
  • Experience
    • Minimum 2 years of experience in a customer-facing role, preferably in the financial services industry.
  • Skills
    • Excellent communication and interpersonal skills.
    • Strong analytical and problem-solving skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer

  • Competitive Compensation
    • Salary and bonus structure.
  • Opportunities for Growth
    • Professional development and training programs.
    • Opportunities for advancement within the company.
  • Benefits
    • Comprehensive benefits package, including health, dental, and vision insurance.
    • Retirement savings plan.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].