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Retail Store Manager

2 months ago

Kawartha Lakes, Canada FRIENDLY DOLLAR & DISCOUNT Full time
Job Title: Retail Store Supervisor

Friendly Dollar & Discount is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our store leadership, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Leadership and Management: Supervise and coordinate the activities of sales floor staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Merchandise Management: Order and manage inventory, authorize returns, and maintain a visually appealing store environment.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring a positive shopping experience.
  • Reporting and Analysis: Prepare sales reports and analyze data to inform business decisions and drive sales growth.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of retail experience, with a strong focus on customer service and sales.
  • Language: English.
  • Work Hours: 37.5 hours per week.
Work Environment:

Friendly Dollar & Discount is a fast-paced retail environment with tight deadlines and a strong focus on attention to detail. As a Retail Store Supervisor, you will be required to work in a team environment, demonstrating excellent communication and interpersonal skills.

Personal Suitability:
  • Client Focus: Provide exceptional customer service, ensuring a positive shopping experience.
  • Organized: Manage multiple tasks and priorities, maintaining a high level of productivity.
  • Reliability: Demonstrate a strong work ethic, meeting deadlines and commitments.
  • Team Player: Collaborate with colleagues to achieve sales goals and improve store operations.
Why Join Us:

Friendly Dollar & Discount offers a dynamic and supportive work environment, with opportunities for growth and development. As a Retail Store Supervisor, you will be part of a team that is passionate about delivering exceptional customer service and driving sales growth.