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Retirement Home Operations Manager
2 months ago
Welcome to Southbridge Care Homes, where we're dedicated to providing exceptional care and services to our residents. We're seeking a highly skilled and compassionate Retirement Home Manager to join our team.
Key Responsibilities:
- Oversee the day-to-day operations of our retirement homes in Shelburne and Errinrung, ensuring a high level of quality care and service.
- Exercise delegated authority for resident care and planning, working closely with our interdisciplinary team.
- Provide leadership and guidance to our staff, promoting a culture of excellence and continuous learning.
- Develop and manage budgets, ensuring the financial stability of our homes.
- Coordinate education, infection control, quality improvement, and risk management processes to ensure a safe and healthy environment for our residents.
- Participate in resident assessments and care planning, working collaboratively with our team to develop and implement individualized care plans.
- Respond promptly to resident concerns, ensuring follow-up and resolution to meet our high standards.
- Establish and maintain positive relationships with residents, families, and community partners.
- Lead resident care conferences and ensure effective communication with our team.
- Recruit, select, and hire nursing staff, ensuring compliance with regulatory requirements.
- Manage labor relations, ensuring fair and effective resolution to any concerns or issues.
- Lead our Continuous Quality Improvement (CQI) processes, driving excellence and innovation in our care delivery.
- Develop and implement marketing strategies to increase occupancy levels and promote our homes in the community.
Requirements:
- 1-3 years of clinical and business experience, with a strong background in senior living or long-term care.
- Previous management experience is considered an asset.
- RPN/RN with current good standing with the CNO.
- Effective leadership, organizational, and relationship-building skills.
- Ability to analyze and problem-solve complex resident and staff situations within a multidisciplinary team.
- Knowledge of computerized software and Resident Care Management systems is an asset.
We welcome applicants with disability-related needs and those who require accommodation in the recruitment process. Please notify us of your needs upon scheduling an interview.