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Community Sales and Marketing Leader

3 months ago


Windsor, Ontario, Canada Devonshire Retirement Residence Full time

Join Our Team as a Sales and Marketing Manager

At Devonshire Retirement Residence, we are dedicated to 'Making Every Moment Matter'. We are looking for an individual who embodies our values—a person with a genuine desire to make a positive impact, a strong ethical foundation, and a commitment to collaboration. The ideal candidate is someone who fosters meaningful relationships with those they serve.

The Sales and Marketing Manager will report directly to the General Manager and will play a crucial role in enhancing sales within our community.

Key Responsibilities:

  • Utilize our consultative sales approach to assist seniors and their families in making informed choices regarding retirement living.
  • Achieve and surpass occupancy goals and sales objectives.
  • Handle incoming inquiries and convert them into scheduled visits.
  • Exhibit a calm demeanor and adapt to individual needs while ensuring all responsibilities are fulfilled.
  • Conduct personal tours, follow up on leads, and finalize sales through lease agreements.
  • Maintain accurate records of sales activities in our Customer Relationship System (CRS) and analyze data to identify trends.
  • Motivate and inspire team members to work passionately and effectively.
  • Generate referrals and increase community engagement.
  • Establish and nurture strategic partnerships within the local healthcare sector and broader community to build a qualified lead database.
  • Ensure open lines of communication across all levels of the organization.
  • Maintain a positive attitude and approach in all interactions.
  • Develop, implement, and promote marketing strategies and community events.
  • Oversee the marketing budget and monitor expenditures.
  • Perform any additional tasks as assigned.

Qualifications:

To be considered for this role, candidates should possess the following:

  • A degree in sales, marketing, or a related field.
  • A strong understanding of the needs of seniors.
  • Experience in creating and executing sales and marketing strategies, as well as community relations initiatives.
  • Event planning experience.
  • Proficiency in Microsoft Office applications.
  • Familiarity with the local area and community resources.
  • Excellent interpersonal and listening skills.
  • A valid driver's license and access to a vehicle.
  • Knowledge of the Occupational Health & Safety Act.
  • 3 to 5 years of sales experience.
  • Experience in senior living or hospitality sectors is preferred but not required.
  • A collaborative spirit that embraces the diverse skills of the team to enhance the well-being of all individuals.
  • Must pass a vulnerable sector screening, provide recent TB test results, proof of flu vaccination, and three professional references.

What We Offer:

  • Competitive salary
  • Employee benefits and perks
  • Opportunities for personal and professional development
  • Employee and Family Assistance Program
  • Matching RRSP contributions
We look forward to welcoming you to our team and Making Every Moment Matter. While we appreciate all applications, only those selected for further consideration will be contacted.
Devonshire Retirement Residence is committed to fostering an inclusive, diverse, and equitable workplace. We encourage applications from all individuals and are dedicated to accommodating the accessibility needs of employees and candidates throughout the hiring process.

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